Confidentiality & Data Handling

Why this matters

When you send us a bill of material, you are telling us what you are building. When a supplier sends us a price, they are telling us their commercial position. Both are valuable, and both can damage the party that disclosed them if handled carelessly. We treat them accordingly.

What we will never do

• We will never disclose your identity, company or tender reference to a supplier quoting on your requirement.
• We will never disclose a supplier's identity or their individual price to a buyer.
• We will never share one supplier's price with another supplier to force it down.
• We will never sell, publish or license your requirement data.
• We will never use your bills of material to train third-party AI models.

How separation is enforced

The identity broker model is enforced at the data layer, not by staff discipline alone. Buyer-facing and supplier-facing records are held separately, and the pages a supplier can reach render only the technical requirement — part, quantity, specification, delivery location at area level.

Where a document must move between the two sides, such as a purchase order, it is regenerated from our own records rather than forwarded.

Access inside Infrecx

Access is limited to staff who need it to source your requirement. Administrative accounts are separated into two levels — Master and Operations — so that day-to-day sourcing staff cannot alter buyer or supplier records, approvals or account settings.

Critical actions are written to an audit trail recording who acted, what changed and when.

AI processing

We use AI to read uploaded requirement files and extract part numbers, quantities and specifications, and to normalise supplier quotations for comparison. This processing serves your transaction only. Extracted data is stored in your account and is not contributed to any third-party training corpus.

If you need a formal NDA

Many buyers, particularly in defence, rail and government supply, need a signed agreement before sharing a bill of material. We are glad to sign one. See the NDA process.

Reporting a concern

If you believe requirement or price data has been handled improperly, write to info@infrecx.com with the reference number. We will investigate and respond within five working days.